Join Our Team
At Van Martin
Are you looking for a career where your skills make a real impact? At Van Martin Roofing, we believe in more than just providing exceptional roofing services – we’re committed to building lasting relationships with our customers and within our team. With over 20 years of serving Dayton, Cincinnati, and Columbus areas, we take pride in our reputation for quality, trust, and community involvement.
We’re always on the lookout for dedicated individuals who share our passion for excellence and customer care. If you value integrity, continuous learning, and a commitment to craftsmanship, Van Martin Roofing could be the perfect place for you to grow.
Current Job Openings
Join us and be part of a team that’s not only building roofs but also rebuilding lives through initiatives like our On The House Roof Giveaway and community partnerships.
Van Martin Roofing is looking for a Customer Service Representative to be the first point of contact for our customers. This role involves responding to inquiries, scheduling appointments, following up on leads, and ensuring a seamless customer experience. Strong communication, attention to detail, and multitasking skills are a must!
Duties and Responsibilities
- Customer contact, must respond to online inquiries within 15 minutes including Podium, phone, email, text to set and confirm leads – this position is the First Point of Contact for customers
- Set and confirm leads
- Schedule appointments for Sales Consultants using best fit practices
- Rehash unsold leads with follow up phone calls/emails, coordinate with VP of sales
- Obtain reviews and referrals from customers
- Enter prospective clients in CRM database-identifying needs and assigning appropriately
- Work with customers to issues and handling escalations tickets, following up within 24-48 hours and advising customers of status and reporting findings to Leadership
- Update and add notes on all conversations with customer in CRM
- Gather customer feedback using Quality Survey, enter results in spreadsheet report
- Develop customer service programs by suggesting modifications to management for review and implementation
- Train others, including peers, on best practices for customer service
Skills and Qualification Preferences
- Strong desire to learn and become familiar with the practices and operation of the company as it relates to customer service, scheduling, and a strong understanding of operations
- Demonstrated attention to detail
- Ability to multitask with strong follow-through on task completion
Educational/Experience Requirements
- High School Diploma or Equivalent preferred but not required
- Three (3) years of telephone customer service experience required
- Demonstrated experience in a sales environment required
Details
Job Type: Full-Time, Entry-Level
Pay: $40,000.00 – $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid time off
- On-site gym
- On-site restaurant
Schedule:
- Day shift
- Evening shift
People with a criminal record are encouraged to apply.
Location:
- Van Martin Corporate Office in Xenia, OH. Daily, on-site attendance is required for this position.
The main objective of the Service Foreman is to facilitate the completion of assigned projects and lead the accompanying service tech by example.
Duties and Responsibilities
- Build strong relationships with vendors, customers, and coworkers.
- Identify and correct deficiencies to industry standards.
- Lead and train crew in a small team environment
- Complete truck and equipment inventory
- Diagnose leaks on HVAC, skylights, masonry, siding, and other potential leak sources.
Skills and Qualification Preferences
- Must fit our Core Values.
- Strong attention to detail.
- Motivation to learn, advance, and take on more responsibilities as we continue to grow.
- 3+ years of full-time commercial/residential roofing experience is preferred.
- Experience with Shingle, EPDM, TPO, PVC, Metal, Modified, BUR roof systems.
- Experience with chimney flashing, VELUX skylight, and sun tunnel installation
- Detail Oriented and Problem-Solving Skills
- Ability to properly set up and climb ladders as well as navigate sloped surfaces
- Must be able to lift and carry 50 pounds up the ladder
- Must be able to work in all weather conditions when required including weekends and holidays.
- Ability to use basic roofing hand tools
- Ability to use various handheld power tools
- Ability to follow all safety procedures and direct others to do the same
- Valid driver’s license.
- Able to use smartphones and tablets and learn new apps.
Educational/Experience Requirements
- High School Diploma or Equivalent preferred
- Three (3) years roofing, construction or related experience preferred
Details
Job Type: Full-Time, Entry-Level
Pay: $40,000.00 – $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid time off
- On-site gym
- On-site restaurant
Schedule:
- Monday- Friday 7:00AM – 4:00 PM
People with a criminal record are encouraged to apply.
Location:
- Van Martin Corporate Office in Xenia, OH. Daily, on-site attendance is required for this position.
To Apply
To apply for this position, you can either:
$15 per hour + bonus. Average earnings = $40,000 – $60,000 per year.
Location: 2960 W Enon Rd, Xenia, OH 45385
We are seeking fearless and friendly people to come help build our new canvassing team. In this role, you will be the face of our company, going door-to-door in neighborhoods to engage homeowners and gain permission for our sales team to inspect their roofs. You will not need to climb or inspect roofs yourself; your primary goal is to connect homeowners with our roofing experts. Transportation from headquarters to work sites is provided.
Job Duties
- Knock on doors and introduce Van Martin Roofing services to homeowners.
- Explain the benefits of a professional roof inspection.
- Secure appointments for our sales team to inspect roofs the same day.
- Track and report your progress daily.
Minimum Qualifications
- Excellent communication and interpersonal skills.
- Friendly, approachable, and confident demeanor.
- Self-motivated with a strong work ethic.
- Ability to work independently and in various weather conditions.
- Evidence of coachability and courage
Preferred Skills
- Previous experience in canvassing, sales, or customer service is a plus but not required. Paid training is provided to all new Canvassers.
Reports to
Field Marketing Manager
The main objective of the Commercial Service Tech is to facilitate the completion of assigned projects by assisting the Service Foreman with job related duties. The list of job duties for a Service Tech on any given day may include, but is not limited to, the following:
Duties and Responsibilities
- Maintain positive customer relations through frequent communication-both onsite and over the phone
- Responsible for maintaining dry in status during job activity
- Follow job specific and safety instructions from Service Foreman
- Follow all installation guidelines for various products according to manufacturer specifications
- Maintain a clean work area at all times
- Maintain all safety measures while maximizing efficiency
Skills and Qualification Preferences
- Have a general understanding of roofing materials and roofing systems
- 1+ years of full-time commercial roofing experience is preferred.
- Ability to properly setup and climb ladders as well as navigate sloped surfaces
- Must be able to lift and carry 50 pounds up ladder
- Must be able to work in all weather conditions when required including weekends and holidays.
- Ability to use basic roofing hand tools
- Ability to use various handheld power tools
- Ability to follow all safety procedures and direct others to do the same
- Valid driver’s license.
- Able to use smartphones and tablets and learn new apps.
- Motivation to learn, advance, and take on more responsibilities as we continue to grow.
Educational/Experience Requirements
- High School Diploma or Equivalent preferred
Details
Job Type: Full-Time, Entry-Level
Pay: $18-$22/Hour
Benefits:
- 401(k)
- 401(k) matching
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid time off
- On-site gym
- On-site restaurant
Schedule:
- Monday- Friday 7:00AM – 4:00 PM
People with a criminal record are encouraged to apply.
Location:
- Van Martin Corporate Office in Xenia, OH. Daily, on-site attendance is required for this position.
What We Offer
- Competitive salary
- Health, dental, and vision insurance
- 401k with generous employer match
- Company-wide profit sharing plan (PSP)
- Paid time off and holidays
- Professional development opportunities
- A supportive and collaborative work environment.
Why Choose Us?
The Dayton Business Journal selected Van Martin Roofing as one of its “Best Places to Work” in 2024. They chose us because of the special culture we have cultivated here.
You see, at Van Martin, we’re more than just a job. We’re a family. We believe in giving second chances and providing our team with every opportunity to grow and succeed.
Ready to make a difference? Apply today!
